General Camp Policies - Real Sociedad Soccer Camps

Real Sociedad Soccer Camps Policies

Real Sociedad Soccer Camps, powered by Iroko Sports LLC (“Real Sociedad Soccer Camps”), is committed to making camps a safe environment and positive experience for all participants and staff. Please review our general camp policies below.

Cancellation Policy:
Full refunds for a Real Sociedad Soccer Camps program may be given for written requests made up to thirty (30) days prior to the beginning of the program. Within thirty (30) days until the start of the program, refunds will be given as site credit in the amount of fifty percent (50%) of the registration cost to use towards future Real Sociedad Soccer Camps. All refunds are subject to a $75.00 processing fee. In the event that a camp is cut short due to inclement weather or any unforeseen issues, every reasonable effort will be made to make up any lost time; however, in the event that the program cannot be made up, no refunds or credits will be offered.These policies are in place to account for camp fees associated with each registration that is made in advance of the program. Participant’s parent or guardian waives any and all damages that may otherwise arise out of any camp cancellation and agrees to accept, as liquidated damages, said registration fees.

Camp Registration Payments:

Full payment of camp fees must be completed by the first day of the month before camp. For example:

June camps: final payment is due by May 1
July camps: final payment is due by June 1
August camps: final payment is due by July 1

Any participant with an unpaid balance ten (10) days before camp will forfeit all camp registration fees paid to date and be removed from the camp.

Your confirmation email shows your balance due and balance due date. Final payments can be made through the Real Sociedad Soccer Camps website at https://realsociedadsoccercamps.com.

Health, Safety, and Liability:

By registering for a camp, the parent or guardian of the participant agrees to the terms included in the Real Sociedad Soccer Camps Health and Release Form. The parent or guardian of participants understand that it is their responsibility to complete the required forms prior to camp.

In case of a medical emergency, participants will be transported to the nearest hospital. Drugs, alcoholic beverages, cigarettes, and weapons are strictly forbidden and constitute, along with general misconduct, may be grounds for immediate dismissal from camp without refund or voucher. Participant bags may be inspected upon check-in or at any time during camp to ensure no drugs, alcohol, weapons, or other improper substances are brought to camp. Real Sociedad Soccer Camps, the camp Director and staff, and the host facility and/or location are NOT responsible for lost or stolen articles or money.

Report Child Abuse:

Real Sociedad Soccer Camps strives to create a safe environment for all. Individuals (adults and minors) can report any suspected incident of abuse or sexual misconduct at camps@realsociedadsoccercamps.com. All adult staff members of Real Sociedad Soccer Camps are mandatory reporters of any known or suspected child abuse or misconduct. All reports must be made to the appropriate law enforcement authorities. Real Sociedad Soccer Camps does not tolerate retaliation of any kind. Any staff member, parent or guardian, or participant who makes a good faith report will not be subject to retaliation, including harassment, as a result of making a report. The SafeSport Act also includes qualified immunity for good faith reports.

If you make a report of any known or suspected child abuse to law enforcement, please also make a report to Real Sociedad Soccer Camps using the link below. This will assist Real Sociedad Soccer Camps in taking any appropriate actions.

Anti-Discrimination:

Real Sociedad Soccer Camps complies with all applicable federal, state, and local discrimination laws. Real Sociedad Soccer Camps strictly prohibits and does not tolerate discrimination against participants because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity or expression, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, familial status, or any other characteristic protected under applicable federal, state, or local law. All Real Sociedad Soccer Camps employees, applicants, camp Directors, staff, coaches, and participants are prohibited from engaging in discrimination.

Gender Diversity and Inclusion:

Real Sociedad Soccer Camps promotes gender diversity and inclusion. Real Sociedad Soccer Camps believes that everyone attending its camps deserves to feel safe and respected. In furtherance of this belief, where applicable law and host facility and location policy allows, Real Sociedad Soccer Camps will ask all Directors and staff to:

Refer to participants by their desired names and pronouns.
Apply gender-neutral dress codes, where applicable.
Offer the option for private changing spaces and shower schedules where possible.
Permit and encourage participants to use the restroom and/or locker room that aligns with their gender identity or expression.
Prohibit public nudity at any camp or facility.
Allow participants to play and practice with the team that aligns with their gender identity or expression.
Respect the privacy of participants by declining to comment or share information about the gender identity or expression of any participant.

ADA Accommodation Policy:

Real Sociedad Soccer Camps is committed to providing an inclusive and accessible environment for all participants. The Real Sociedad Soccer Camps – ADA Accommodations Policy outlines the procedures for requesting and providing accommodations for individuals with disabilities in compliance with the Americans with Disabilities Act (ADA).

Waitlisted Camps:

Due to the high demand for our camps, many sell out. Once we have reached capacity, participants may join our free waitlist to be notified if spaces become available at a later date. Up until the week before camp, our procedure for adding campers from the waitlist is to notify families by email and/or phone in order of their position on the waitlist. Participants will then be given a specified amount of time to reply and claim their spot. If we have not heard back within the stated time period, we will move on to the next waitlisted camper. If a space becomes available within five (5) business days or less before camp, we notify all waitlisted campers at the same time via email to register on a first-come, first-serve basis.

Communication with Participants During Camp:

Participants are permitted to call their family and friends during their breaks and after hours, unless otherwise specified by the camp Director. We do not allow the use of cell phones during training sessions. If a parent or guardian needs to reach a participant for an urgent matter, please call the on-site Director/Staff contact’s phone number provided with your pre-camp reminder email. The on-site staff will put you in touch with the participant. If the matter is not urgent, please leave a message and someone will be in touch.

If participants have any concerns such as grouping, homesickness, illness, or injury, etc., please ask them to talk to their on-site camp coach or camp Director directly. We are committed to making this a great experience for the participant and want to deal with all issues immediately, which is easiest and most effective if done in real-time, on-site. If need be, parents or guardians may call the camp phone number and speak to a member of the staff as well.

Camp Code of Conduct:

Real Sociedad Soccer Camps’ primary objective is to create positive change in the participants who attend our camps. Moreover, we want to ensure the safety of our participants at all times and provide a healthy, learning atmosphere. To achieve these objectives, we ask that participants conduct themselves in a positive and responsible manner. Participants are subject to our camp Code of Conduct, and all participants must adhere to it:

To think positive and act positive throughout your stay with us.
To behave with proper etiquette at the facility or location at all times.
To treat fellow participants and coaches with the respect, consideration, and kindness they deserve.
To be on time for all camp functions.
To report any personal problems or concerns to a staff member immediately.
To report any sign of illness or injury to a staff member immediately.
To stay with an assigned staff member (i.e., chaperone or coach) at all times.
To stay in assigned groups at all camp functions.
To stay within the camp facility, location, or other premises at all times unless given permission by a staff member.
To respect fellow participants and camp staff by limiting cell phone use during camp functions.

Any serious violation of camp regulations, such as willful damage to the facility or location, and/or behavior deemed unsuitable and detrimental to the best interest of the camp, staff, or other participants, will be grounds for immediate dismissal from camp without refund or voucher.

Behavior Policy:

We may ask participants who require 1×1 supervision, disrupt the camp experience, or threaten the safety of themselves or others to leave camp. Behaviors meriting expulsion include, but are not limited to: a cause or threat of violence, putting themselves or others in danger, possession of a weapon, possession or use of alcohol, tobacco, nicotine, drugs, or illegal substance, robbery, damage to property, sexual misconduct or assault, harassment, hazing, racist remarks or acts, or intimidation. In those cases, we will contact a parent or guardian to pick up the participant immediately. We do not issue refunds to participants who are asked to leave camp.

Communication:

When registering for a camp, you agree to receive email communications from Real Sociedad Soccer Camps. Additionally, you agree to receive SMS messages only in the event of an emergency. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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